We have tried to run a server locally now for 6 years, most recently with Windows Server 2012, and had nothing but issues and problems truth be told.
Our local office just is not setup to have a serious server running in a back office, not to mention the costs in hardware and power over the years.
In our efforts we discovered that servers fail because of a number of reasons which can be split into software and hardware issues. On the software side we found that the operating system froze up almost on a daily basis and the server needed to be restarted. This was our number one issue that we had to deal with on an almost daily basis.
We were now getting more and more into web development with the Army of Flying Monkeys and expanding to more staff needing access to server resources. We kind of stumbled upon eSecureData and saw that they where unique (which in this market there is a serious number of copycats) compared to their competition. Their simple goal is to offer fast high quality service at cheaper prices than any of their competition. I thought what the heck, this is a no brainer.
So, in late 2014 we decided to can the local server and get our server into the cloud and I have not regretted doing this yet, which is a record for us as we're quite demanding.
So last year we went looking for a solution provider to give us all the normal bells and whistles but with a little bit more than others.
What we were looking for
We were looking for dedicated servers from a long time provider, with some history in the business. We were however looking for a new good data centre for a modern and up to date infrastructure, however alsi wanted it to have been running for 6-9 months to prove themselves out.The Data Centre we were looking for
One of the most common problems out here in the Pacific, where connectivity is always a little selective, are data connection problems. This can really only be solved by organising multiple providers into your data centre and good redundant switching hardware inside of the data centre.We had already decided that a data centre failure was much less likely than our own server freezing, but more likely than hardware failures.
We considered all the pros and cons and our biggest hardware problem locally was electrical problems. Electrical problems are the most clearly addressed by any tier 3 or 4 data centre. generators, UPS's and automatic switches are all standard requirements and any good data centre will have them.
Hardware failure
We have been plagued with hardware failure in our local server. Even with the best equipment, HDD's fail (yes event the new and fancy SSD ones too), power supplies and event the UPS's supporting them also fail etc.What we hoped for in the dedicated server from eSecureData was a good response time to these issues if and when they happened and honest answers on timelines. So far we have been very happy!
Assistance and Online Support
None of our team had any experience specifically in running a remote server, and so good support and help sections was a requirement for us. However we didn;t want over restrictive systems or too much hand holding.They have unique help section where they put the answer right at the top of the section so you can get it immediately, and if you want to (or indeed have the time!) read the background info below later on.
The help section has literally hundreds of questions in it, so all you need to do is use the search for things like “How to set an Email Alert from a php Script on CentOS” and you get a couple of answers to get you fixed fast.
Their quick reference was a serious advantage so we could get up and running without having to search through hundreds of pages to find the right answer
eSecureData's support team
eSecureData's support team are brilliant and actually really friendly. Their fast replies to our email enquiries is one of the things that will keep us with them long term for sure. We always seem to get an email answer back within 20-30 minutes if you can believe that. If you have been with any other Data Centre you know you could be waiting up to 24 hours sometimes before you get a reply.We would have no problem in recommending eSecureData.com for hosting your website for sure.
Over all we are more than happy with eSecureData and would recommend them for anyone looking for a dedicated server or website hosting solution.
They have provided us with 100% uptime so far and with the brilliant support we are not planning on moving anywhere!
About ESecure Data
Deciding on a dedicated server hosting company can be a complex matter. eSecureData.com outweighs the competition on several levels. eSecureData offers:
- Sensible Pricing - eSecureData.com offers pricing so far below industry standards that that we outshine the competition hands down.
- Serious Bandwidth - With unmetered bandwidth, eSecureData.com is here for people who actually plan on having success.
- Real-World Hard Disks - At eSecureData.com, we don't fool around with tiny hard drives. All eSecureData servers come with real-world drives, ranging from 500GB at the bottom end on up to 12,000GB at the high end.
- No-Excuses Data Centrer - We have diesel generators, halon fire protection, multiple backbone-class Internet feeds, 24/7/365 security, 24/7/365 technical staff, AAA downtown locations, biometric and swipe-card access.
- Real Intel Quad Core Xeon CPUs. No Celerons - Celerons are fine for low-demand desktop computers, but servers are constantly processing multiple tasks at the same time and Celerons simply cannot keep up.
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